Kapasta

Kapasta support

A hand with a puzzle, a purchase or a technical problem.

Email support

Quick answers

Stuck on a level?
Try rotating or mirroring a piece before placing it. Chef Tips can help with the next move; Relaxed Mode lets you play without the timer.
Which puzzles are included?
Fresh Start includes 20 free levels. Molto Bene, Lost in Ramen and Candy Land are optional one-time purchases. Complete Collection unlocks all three paid packs.
How do I restore a purchase?
Open a pack's purchase screen and choose Restore Purchases. Use the Apple Account that made the purchase. If the pack stays locked, contact support before buying it again.
Where is my progress saved?
On your device, together with your settings. Avoid deleting the app when troubleshooting: restoring a purchase does not restore deleted local progress.

Reporting a problem? Include your device, iOS or iPadOS version, app version, pack or level, and what happened. A screenshot can help. Please do not send passwords or payment details.

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